“Earn up to 10K a month, guaranteed!”

Carmel Morgan and I have been working an article looking at the effects of reduced support for arts critics. One of the issues we face in producing a worthwhile piece of journalism is documenting the impact that critics have on the success or failure of art/artists. We cant report on the negative impact of loss of support without documenting the importance of critics to the public/the arts.

One way I am looking into documenting the impact of critics is looking at how their words are protected. The fact that critic’s words are protected does make clear the importance of their words to the entertainment industry.

The European Union passed a Council Directive last year(EU Council Directive 84/450/EEC )that regulates misleading and comparative advertising in the European Union.

Reporting on the new law, the UK based Independent stated,

“The curtain is about to come down on theatres that misquote reviewers on billboards or in other advertising, thanks to an EU directive which will outlaw misleading publicity.

The legislation, which will come into force in December, will make it illegal to extract a positive word or phrase from a theatre review if that paints a misleading picture of the article as a whole. Lawyers are already warning that producers will have to be more careful in the future when using selective quotes in publicity material.”

You can read the whole article here.

According to a Hong Kong Trade Union Report about the new regulation,

“Misleading advertising is conceived as any advertising which, in any way, either in its wording or presentation deceives or is likely to deceive the persons to whom it is addressed or whom it reaches, which by reason of its deceptive nature, is likely to affect their economic behaviour..”

The Uk-Based Telegraph noted in a story about the regulation,

“Critics say the practice of placing selective quotes from reviews outside venues or in programmes is “a running joke” within the industry. They say such misquoting is common, and cited several examples of quotes being cherry-picked to turn a critical savaging into the highest accolade. [one] famous example includes Sinatra, which claimed Sean O’Hagan at The Observer had praised it for its “energy, razzmatazz and technical wizardry”. In fact, the reviewer wrote: “I couldn’t help feeling for all the energy, razzmatazz and technical wizardry, the audience had been short-changed. It was the longest three hours I had spent in a theatre.”

Regulating this kind of false advertising is one way that industry protects itself from losing its audience. Critics are valued eyes, and when their words are perverted to trick potential audience, it does not serve the industry. Nevertheless, not everyone is happy about the EU’s new regulation. As documented (again) by the Telegraph,

“Richard Pulford, the chief executive of the Society of London Theatre, claims to have received only two complaints from reviewers in the past five years. Mr Spencer, who is also chairman of the drama section of the Critics’ Circle, admitted that misquoting is much less of a problem now than it used to be. “We’ve had meetings about this subject and it’s a bit of a running joke,” he said. “I suppose I ought to be cheering, but it seems to me to be absolutely ridiculous that British theatre producers should be told what they can or can’t do with quotes by an EU directive. “It is something that could be sorted out on a purely local level.”

While I was researching online I saw a pop-up ad that said: “Earn up to 10k a month, guaranteed!”. That kind of lying is still allowed with the new law. Earning UP TO 10k a month is certainly something anyone can guarantee. What the eu law highlights is that critics are not simply a resource to the public anytime the public reads an article.

Critics are a resource to the public whenever the public encounters their words, including when they are quoted in advertising. Critics (and their association to smart corporations – nytimes, village voice, washington post, etc.) possess a strong authority and power to endorse. If that power is perverted through false advertising, or inappropriately doled out, over time the public loses its ability to trust critic’s words, and the industry has lost a resource in building audience.

The Middle Fourty

They say in baseball that every team wins fourty games, and every team loses fourty games. It’s what you do with the other fourty games that matters.

The democrats have their fourty, and the republicans have theirs (in part due to Palin.)

How can the democrats get the other fourty? How can the republican’s get the other fourty?

Republican’s – from recent news – seem to be hitting at national security. Trying to get the middle fourty not to feel secure about Obama.

Democrat’s – from recent news – are trying to make people believe that the Republican’s vision isn’t good.

Unfortunately, the Republican message is much simpler. In mass media, it’s necessary to be able to find the point quickly. What is the Democrat’s point? I have a sense. But it’s a bit high-minded, I worry, to win the middle fourty.

The Social Basis for the Internet

1069646562lgl2d700x700I’ve been trying to understand how some businesses really maximize their investments on the internet, while others seem to get less out of a similar investment. My cousin just posted a video, and there was a phrase in the video that made me think. The phrase is:

“There is a social, and a technological, basis for the internets development.”

The strategies that are most successful on the internet are strategies that find ways to connect to both. Intelligent internet programming takes advantage of both the technological AND social facets that contribute to the medium.

An example of the benefit that can be wrung from such a model is Wikipedia. Since its creation in 2001, Wikipedia has grown to include more than ten million articles in 250 languages – written entirely by volunteers. Wikipedia shows what the internet can facilitate: letting the consumer/user do the work for you. Letting the consumer do the work for you is not an appropriate answer for every product, or every brand, but it is something to keep in mind in attempting successful internet investment.

One company that really won from buying into this concept is Facebook. Founded in 2004, the managers of Facebook were open with their source code, allowing outsiders to develop applications for use on the site. Rather than limiting Facebook users to what the company itself could offer, Facebook allowed users to make Facebook what they wanted it to be. MySpace, founded in 2001, and in 2004 the largest social networking site, did not release its code.

In 2006 MySpace was still the largest social networking site, but in April 2008 it was overtaken by Facebook. MySpace recently launched a Developers Platform, allowing outsiders to create for the service. Well see whether or not that effort is a barn door closing.

Recognizing the Facebook/MySpace lesson, shortly after releasing the IPhone, Apple released the source code, facilitating user-created applications. Apple has NOT released the code for ITunes. This is an example of a necessary judgment call on the part of the company about whether or not letting the public do the work for them will hurt the brand/product/company.

Business people are used to finding 1:1 ratios. “I buy this many ads, this many people will be influenced.” And for the most part that still holds true. On the internet its, “I get this many clicks, this many people will be influenced.” Traditional advertising methods still apply, but when deploying old methods you can only expect 1:1 returns (at best) in new media. To capitalize on the new technologies, businesses must learn to integrate the social basis for the internet’s popularity into their campaign/message development process.

Traditional marketing is like hitting a ping-pong across a table. Whether youre really good at it or not, unless you really suck, the ping-pong crosses the table. But unless youre really gifted, the ping-pong wont come back to you. You hit it once, you need to go pick it up, or get another ping-pong. New media allows another option.

Many companies are trying to take advantage of user-generated content (as Wikipedia, Facebook, and Apple do), but are under-estimating the necessity of creative engagement with that concept. From t-shirt design to community calendars, application design to dance contests, it seems clear that for new businesses, or new forays on the internet, offering an opportunity is no longer enough.

Copyright Robert Bettmann, 2008 (but hey, this is the internet – it’ll probably be stolen anyway.)